Help Center
How can we help you?
Getting Started
Learn how to create your account and start trading in minutes.
Security & Privacy
Everything you need to know about keeping your assets safe.
Transactions
Guides on buying, selling, and withdrawing your crypto.
Support
Can't find what you're looking for? Reach out to our team.
Frequently Asked Questions
How long do withdrawals take?
Most withdrawals are processed instantly. However, depending on network congestion, it might take up to 15-30 minutes for the transaction to be confirmed on the blockchain.
Is my personal information safe?
Absolutely. We use industry-standard encryption and follow strict Nigerian data protection regulations to ensure your personal and financial information remains private.
What are the trading fees?
Exon offers some of the most competitive rates in Africa. Our fees are transparently displayed before you confirm any trade, so there are never any surprises.